The objective of Crime Prevention teams is to design risk management solutions that integrate
traditional areas of expertise, while incorporating a strong intelligence gathering component and
to have these solutions applied by dedicated and conscientious experts to deliver a
results-oriented service.
With an operations team that has the experience and skill necessary to understand each client’s
unique situation and assess which tools would be best suited to solving the problem,
Justicia
Investigations can offer clients a complete and unbiased range of services to deal with their
particular risk profile on a national level.
The Ours concept was conceived by Justicia Investigations in response to industry demand for retail
Risk management innovation.
The first unit was deployed at the Gateway Theatre of Shopping in
September 2001, and for seven years, was Gateway’s best-kept security secret.
This has been followed with the same success at Menlyn and Maponya Malls,
as well as with short-term operations
at Kollonade, Sandton Square, and Lakeside Mall, amongst others.
Year-on-year increases in crime statistics have to be regarded as clear evidence that the security risk
cannot be dealt with in the same way it has been for so many years –
One cannot keep doing the
Doing the same things over and over again and expecting a different result.
To reach a position where a different approach can be adopted within various
environments, it is important to first understand
The psyche of a criminal.
One of the primary advantages of the Crime Prevention Unit is that it operates in plain clothes
and are therefore not restricted by the same factors that impact uniformed officers.
Additionally, Our members, rather than being “security guards”, are of a much higher calibre and
are adept at
Managing covert crime prevention and intelligence gathering operations.
A crime prevention operation is a practical, measurable, and manageable security intervention that
offers clients an innovative, cost-effective, and highly efficient solution to a growing threat;
- Our officers – Physical plain clothes security officers with a primary focus on crime trends and undesirable activities that hurt an organisation.
- Optional Undercover Operatives/Informers – an intelligence gathering mechanism to be implemented amongst the various service providers to gather intelligence from within the service providers and persons who have intimate knowledge of the centre and operate over various operational hours.
- In several instances, additional covert operatives may be required to be deployed to assist in gathering intelligence or executing additional duties as needed, for both on-site and off-site operations.
In order to achieve full operational efficiency, Justicia would use the defined operational
requirements as a starting point and then undertake a process that entails considering the various
aspects relevant to the situation that which the system was implemented, including working with all
The stakeholders are involved in determining their specific requirements. Issues covered will
include:
- Priorities
- Response times throughout the system
- Responsibilities of different parties
- Audit trails
- Future needs
These requirements will be communicated effectively to operators before they commence.
However, not only is it necessary to communicate what managers see as operational requirements,
it is also necessary to get the operator thinking through what they perceive as the requirements for
the cameras they are using. Where operators are well-tuned to the risk areas, their surveillance will
be more efficient.
